Seller FAQs

Connect RealTime®

Frequently asked questions

Connect RealTime® is a faster way to sell property using a structured, time-bound process that creates competition between buyers while maintaining control over the sale.
Connect RealTime® is a structured, time-bound process where buyers compete in real time. Instead of relying on open-ended negotiations, you benefit from a clear timeline, committed buyers, and greater certainty of sale.

It’s similar, but more flexible: No auction day pressure, buyers bid online, and you agree pricing strategy in advance

It blends auction speed with estate agency support.

There are no selling fees for you.

In most cases, fees are covered by the buyer, making this a cost-effective alternative to traditional sales.

The only cost is the Buyer Information Pack (£480 inc VAT), which we pay for upfront on your behalf and is only reimbursed once the property successfully sells.

We agree a realistic starting bid and reserve price based on market conditions and your expectations.

This strategy is designed to create competition and achieve the best possible outcome.

We work with you to set a reserve price that reflects the minimum you’re willing to accept.
Competitive bidding often helps drive strong results, but like any sale, the final price is determined by market demand.

The full process typically takes up to 90 days from launch to completion, giving you a clear and defined timeline.

No. You remain in control and are not obligated to accept any offer unless it meets your expectations.

The buyer:

  • Pays a reservation fee
  • Commits to the purchase

From that point:

  • Exchange and completion follow a set timeline
  • The risk of fall-through is significantly reduced
This is a set of legal documents prepared upfront for buyers, including searches and title information. It helps speed up the process and ensures buyers are fully informed before bidding.
  • Properties needing a quick sale
  • Properties that have struggled to sell through an estate agent
  • Probate or chain-free properties
  • Homes with strong investor interest

No, you can use your own solicitor.
However, if you use our recommended solicitor, the cost of the Buyer Information Pack is covered upfront and only reimbursed if the property sells.

Once you accept the highest bid, the buyer pays a non-refundable reservation fee, securing the property and removing the risk of gazumping.

The Seller may cancel this agreement within 14 days without giving any reason by advising on intention to cancel the agreement in writing by post or email.

The risk is significantly reduced.
The reservation fee ensures the buyer is financially committed, making fall-throughs far less likely than in a traditional sale.

No, during the process, your property is marketed exclusively through Connect RealTime® to maintain a clear and fair bidding environment.

This process works best for sellers who are not reliant on an onward chain, or who have flexibility to move (for example, into rented or with family).
Completion timelines are agreed as part of the process, and we will work with you to ensure they are realistic and achievable.
  • Faster, more certain sales
  • Competitive bidding can drive stronger outcomes
  • No gazumping
  • No delays or uncertainty
  • No seller fees
  • Clear, structured process from start to finish

Start with a free valuation or call our valuations team on 0800 448 0100 (Freephone)

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